1. Introduction
Direct News Centre is committed to upholding high editorial standards and accurate reporting. We take complaints seriously and provide a clear process for addressing concerns from our readers, contributors, or members of the public.
2. What Can Be Complained About
You may complain about:
- Inaccuracy or misleading content
- Intrusion into privacy
- Harassment or discriminatory content
- Failure to correct or update content
We accept complaints from anyone who feels we have breached expected journalistic standards.
3. How to Submit a Complaint
Complaints should be sent via email to: contact@directnewscentre.com
Please include:
- Your full name and contact information
- The article or content you are complaining about (include URL or headline)
- A clear description of your complaint
- What you are seeking as a resolution (e.g. correction, removal, clarification)
4. How We Handle Complaints
- We will acknowledge your complaint within 7 working days.
- We will provide a full response within 14 days (or let you know if it will take longer).
- If a correction, clarification, or update is needed, we will publish it transparently on the article page or in a follow-up post.